Rising from the ashes, Norfolk

Name of project

Rising from the ashes






Project requirements

The idyllic thatched roof property, home to the Rogerson family for eight years, was devastated by a fire in 2012. Adamant that they would not leave this picturesque setting, they decided to re-build their home and, following a visit to Buildbase, were recommended JELD-WEN to supply their joinery products.


The project was managed by D Moore Builders who enlisted JELD-WEN’s expertise to source window sizes for all 33 oak Stormsure windows that were used throughout the property. The family also opted for Canberra folding sliding patio doorsets, which gives a contemporary option that also eliminates the worry of doors bumping against walls or furniture. The bespoke Chamfered oak staircase from JELD-WEN’s prestige range was a great addition, as it immediately creates an impressive grand entrance.


JELD-WEN knew how much this rebuild meant to the family so they made sure they had all the necessary information to choose the products that best suited them. They also supported the builders to ensure that they had both the knowledge and information required to handle and fit JELD-WEN products, particularly as oak is extremely heavy to work with.

Client Feedback

The Rogerson family, said: “JELD-WEN was fantastic throughout this entire project. Not only did they provide a very good service, but the quality of its products was exceptional. This was a very emotional project for all of the family, but JELD-WEN’s support helped everything run so smoothly. Two years after the fire, it’s great to feel so settled again in such a beautiful home."

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